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Yola

Yola

www.yola.com
What is your customer experience with Yola?

Yola Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yola has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros.
    Cons: Custom service, Lose your money and time.

  • Recent recommendations regarding this business are as follows: "Get in contact with the customer.", "Zero", "*** NO!".

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Media from reviews

Yola - TopUp problems
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Rodney N Xkc

Cannot login

No returned calls. Why come nobody return emails, or calls.

I have sent countless emails to have password reset. And I have yet to have a reply.

What is going on?

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Loss:
$30000
Cons:
  • Custom service

Preferred solution: Just answer my text message to reset my password

User's recommendation: Get in contact with the customer.

Hazel N Cln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m having trouble signing in to my Yola account

I cant login because it has an old email and password I remember the email but not the password and I cant reset the password because I no longer have access to that email I have a new email and I want to update it can you help me?

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werner s Ioo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Yola billing process is terrible, they do not allow you to cancel your billing and you get no traffic to your website

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Loss:
$220
Pros:
  • No pros
Cons:
  • Lose your money and time

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker London, England

TopUp problems

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Yola - TopUp problems
Contains 6 confidential files for company representatives

TopUp to my daughter in Nigeria was not received

I have attached the number

Can you help quickly?

*****

On Sun, Oct 2, 2022 at 05:37 PM, "Donna" wrote:

We have already sent a request to clarify the information. If the payment was unsuccessful, the money will be returned to you.

On Sun, Oct 2, 2022 at 05:33 PM, "DR PAUL BAIDEN-ADAMS " wrote:

I need your help to clarify the TopUp I sent to my daughter in Nigeria...Number:

+234 810****839

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User's recommendation: Zero

Kenneth W W

Unable to hear the customer on the end of the call

I've tried making several international calls, after call goes through you're unable to hear the person on the end of the line. I had tried different international phone numbers and every one is the same you can't hear the recipient..

This has become very annoying and frustrating and time consuming. It's been extremely stressful.

I need to get this resolved as soon as possible. Thank you for your time

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Preferred solution: This issue resolved

Anonymous
map-marker Boonville, Indiana

They suck! They charged us without our consent or authorization. They renewed our acct with out consent

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Charging us without our knowledge.. crooks!

Thieves! Then, used excuses why they cant refund us full amount..

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User's recommendation: *** NO!

promethean c
map-marker Johannesburg, Gauteng

Yola.com service SUCKS!

Yola.com service SUCKS!

There are always two sides to a disagreement, especially when belligerence and tempers are prominent in the dispute.

A synopsis: If service staff cannot handle the heated pressure that sometimes dominates an unusual set of financially strained set of circumstances; and, if service staff do not possess the mental tenacity to comprehend a competitive world in proportion to costs incurred, I have to ask: what are they doing on the Yola.com team?

If Yola.com is serious about resolving disputes, please look at the sequence of my correspondence and the insipid replies from both Jackie and Monique from Yola.com "service"; (school girls who have spilt their nail varnish?) and try to understand my anger at their INABILITY TO ANSWER SIMPLE QUESTIONS! At my expense; literally.

When they deserved the insults and expletives hurled at them, they behaved with spite, (so typical of religious apologists), and promptly reduced my status without negotiation. Of course, Yola.com is never at fault. They then follow their ignorant-sycophant behaviour with a statement that they would be willing to talk provided I behaved myself! DIMWITS! After their patronising lie, they promptly chose to ignore all further correspondence.

If a company cannot handle pressure from the public, what are they doing in the domain of customer service? They wouldn't last a second at Apple. Perhaps it is because these two individuals live in South Africa where third-world service is the norm.

Adam Brown, your four start rating has slipped to a zero start rating: no matter what features and benefits a company may possess, if they cannot provide a service, they suck; and Yola.com service sucks!

Wake up Yola.com: This is the real world, not a schoolgirl reunion for dimwits who have spilt their nail varnish!

George Richard Cunning

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1 comment
Adelfa R

Nora.com does return emails to return items ! Do not do business with this company! They refuse to return my emails to return an item.

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